實境 對話：精確、簡潔的實用情境會話。
Operator: Grand Hotel. Good Morning. How may I help you?
Caller：Good morning. I’d like to book a room at your hotel.
Operator: Just a moment，please. I’ll transfer your call to Advance Reservations.
必備 字彙：針對會話內容，提供相關的單字及片語。
advance reservations 訂房部
必備 句型：針對會話內容，特別挑出相關的常用句型。
I’ll transfer your call to ______________.
會話充電站：彙整會話中出現的用法，讓你掌握溝通重點。
Making a booking 預約訂房 I’d like to reserve a single room from (date) to (date).
