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地圖+地圖創意遊戲 (附行旅世界地圖包)
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二樓書籍分類
 
Interpersonal Skills in Organizations(5版)

Interpersonal

沒有庫存
訂購需時10-14天
9781259255298
Suzanne C. de Janasz
華泰文化
2016年1月13日
400.00  元
HK$ 380
省下 $20
 
二樓書卷使用細則 二樓書卷使用細則





ISBN:9781259255298
  • 叢書系列:人群關係/管理心理學
  • 規格:平裝 / 521頁 / 普通級
    人群關係/管理心理學


  • [ 尚未分類 ]











      New Features:



      1. Greater emphasis on the impact of technology and globalization on our lives and interpersonal connections, including more material on virtual communication and social networking.



      2. Updated coverage of current issues and company examples throughout, such as global mindset and generational diversity (Chapter 5); negotiating virtually, dealing with defensiveness, and negotiating in a family business (Chapter 9); and difficult conversations and how to deal with an abusive boss (Chapter 11).



      3. New! Discussion questions at the end of each chapter.



      Retained Features:



      1. Each chapter begins with a mini-case study or series of vignettes to bring to life the skills as they are experienced in real-life personal or business situations.



      2. Each chapter contains numerous experiential activities (e.g., role plays, small group discussions, decision-making challenges) to engage the reader immediately in practicing the skills independently or in class.



      3. Each chapter presents sufficient conceptual information about the skills to provide the reader with an overview of the theory and research on which the skills are based without overwhelming the student.



      4. Each chapter includes implications of the skills for self-awareness, working with others, working with teams, and working in the context of organizations.





    PART I: INTRAPERSONAL EFFECTIVENESS: UNDERSTANDING YOURSELF

    Ch 1 Journey into Self-awareness

    Ch 2 Self-disclosure and Trust

    Ch 3 Establishing Goals Consistent with Your Values and Ethics

    Ch 4 Self-Management



    PART II: INTERPERSONAL EFFECTIVENESS: UNDERSTANDING AND WORKING WITH OTHERS

    Ch 5 Understanding and Working with Diverse Others

    Ch 6 Listening and Nonverbal communication

    Ch 7 Communicating Effectively

    Ch 8 Persuading Individuals and Audiences



    PART III: UNDERSTANDING AND WORKING IN TEAMS

    Ch 9 Negotiation

    Ch10 Building Teams and Work Groups

    Ch11 Managing Conflict

    Ch12 Achieving Business Results through Effective Meetings

    Ch13 Facilitating Team Success

    Ch14 Making Decisions and Solving Problems Creatively



    PART IV: LEADING INDIVIDUALS AND GROUPS

    Ch15 Effective and Ethical Use of Power and Influence

    Ch16 Networking and Mentoring

    Ch17 Coaching and Providing Feedback for Improved Performance

    Ch18 Leading and Empowering Self and Others

    Ch19 Project Management




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