〈Unit 1 The Workplace　工作環境〉

1-1 面試別緊張（一）　Interview (1)

1-2 面試別緊張（二）　Interview (2)

1-3 來到新環境　First Day on the Job

1-4 寄信好簡單　Sending Mails

1-5 請假要注意　Taking Time Off

1-6 設備百百種　Office Equipment and Supplies



〈Unit 2 Workplace Interaction　職場互動〉

2-1 你好棒！恭喜！　Praise and Congratulations

2-2 感謝有你！　Expressing Gratitude

2-3 你還好嗎？　Caring for Co-Workers

2-4 你今天有空嗎？　Inviting and Responding

2-5 抱歉，是我不對　Apologizing and Forgiving

2-6 加油，笑一個！Encouraging and Reminding



〈Unit 3 Discussing and Coordinating　分工協調〉

3-1 工作分配有學問　Assigning Tasks

3-2 請聽我的意見　Expressing Opinions

3-3 我該怎麼做？　Solving Problems

3-4 外包要小心　Outsourcing

3-5 策劃好用心　Submitting a Plan

3-6 進度別忘記　Confirming Progress



〈Unit 4 Telephone English　電話英文〉

4-1 客服小蜜蜂　Answering and Declining Calls

4-2 電話不漏接　Reaching Someone on the Phone

4-3 你要留言嗎？　Taking and Leaving Messages

4-4 請再說一次　Ensuring Clear Communication

4-5 正在忙線中　Transferring Calls

4-6 我現在沒空　Ending Calls



〈Unit 5 Meetings and Presentations　會議簡報〉

5-1 腦力激盪一起來　Discussing Ideas

5-2 產品發展有前途　Discussing Product Development

5-3 市場分析不可少　Analyzing the Market

5-4 新品上市做宣傳　Marketing New Products

5-5 營收檢討編預算　Annual Budget Meetings

5-6 會議重點別漏掉　Concluding Meetings



〈Unit 6 Talking Business　商務洽談 〉

6-1 飛遍世界出差去　Business Trips

6-2 外國客戶來了！　Assisting Foreign Clients

6-3 介紹公司展實力　Introducing Your Company

6-4 合作夥伴講誠信　Cooperating with Partners

6-5 合約談判找共識　Negotiating Contracts

6-6 討價還價求互利　Negotiating Prices

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