PART I: MANAGEMENT AND MANAGERS?

Ch 1 The Management Process Today?

Ch 2 Values, Attitudes, Emotions, and Culture: The Manager as a Person?



PART II: THE ENVIRONMENT OF MANAGEMENT?

Ch 3 Managing Ethics and Diversity?

Ch 4 Managing in the Global Environment?



PART III: PLANNING, DECISION MAKING, AND COMPETITIVE ADVANTAGE?

Ch 5 Decision Making, Learning, Creativity, and Entrepreneurship?

Ch 6 Planning, Strategy, and Competitive Advantage?



PART IV: ORGANIZING AND CHANGE?

Ch 7 Designing Organizational Structure?

Ch 8 Control, Change, and Entrepreneurship?



PART V: LEADING INDIVIDUALS AND GROUPS?

Ch 9 Motivation?

Ch10 Leaders and Leadership?

Ch11 Effective Team Management?

Ch12 Building and Managing Human Resources?



PART VI: CONTROLLING ESSENTIAL ACTIVITIES AND PROCESSES

Ch13 Communication and Information Technology Management?

Ch14 Operations Management: Managing Vital Operations and Processes