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English for General Services

English

沒有庫存
訂購需時10-14天
9789861477688
黃貴敏,胡雅麗
文鶴出版
2018年5月01日
173.00  元
HK$ 147.05  






ISBN:9789861477688
  • 叢書系列:職場專業英語
  • 規格:平裝 / 145頁 / 21.5 x 28 x 0.8 cm / 普通級 / 全彩印刷 / 初版
  • 出版地:台灣
    職場專業英語


  • 語言學習 > 英語 > 商務會話











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      English is the primary language for communication around the globe. In this book, students will learn the basics of English for general services, from hosting guests in a restaurant to car rental services and social English language skills. At the end of the course, students should be able to communicate effectively in a wide range of business and general service-industry situations.



      This book categorizes general services into the following themes:

      ● Food & Beverages

      ● Hospitality

      ● Tourism

      ● Transportation



      In this book, students will:

      ● discuss possible workplace scenarios

      ● learn basic and advanced vocabulary

      ● be exposed to listening and oral practice

      ● do role plays and task-based activities

      ● do exercises related to English for general services


     





    Contents

    Food & Beverages

    Unit 1 Receiving Guests

    Unit 2 Serving Drinks & Dessert

    Unit 3 Customer Complaints

    Review U1~U3

    Hotel

    Unit 4 Reception and Check-in

    Unit 5 Hotel Service

    Unit 6 Check-out and Dealing with

    Complaints

    Review U4~U6

    Tourism

    Unit 7 Booking Tickets

    Unit 8 Tour Arrangement

    Unit 9 Conducting a Tour

    Review U7~U9

    Transportation

    Unit 10 Mass Transit

    Unit 11 Water Transport and Cruises

    Unit 12 Car Rental

    Review U10~U12





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    其 他 著 作
    1. English for Airport Terminals (with APP音檔)