Unit 1 人事Human Resource
1.求職自傳 Autobiography
2.求職信件 Applicant
3.推薦信函 Recommendation
4.聘僱通知 A Notification of Job Offer
5.未錄取通知 Reject an Application
Unit 2 文件 Public Document
6.公告 Announcement
7.辦公室規定 Office Policy
8.會議紀錄 Meeting Records
9.工作報告 Daily Report
10.簡易合約 Agreement
11.機密文件 Classified Document
Unit 3 企畫、行銷 Proposal、Marketing
12.公司簡介 Introduction of a Company
13.提案企畫 Proposal
14.廣告文案 Copy Writer
15.記者會邀請函 Invitation of Press Conference
Chapter 2 人際往來 Interpersonal Relationships
Unit 1 祝賀 Compliments
16.訂(結)婚 Wedding; Engagement
17.新生兒 New Addition
18.喬遷新居 To Move
19.週年紀念 Anniversary
20.新年快樂 Happy New Year
21.升職 Promotion
Unit 2 感謝 Appreciation
22.慇勤招待 Hospitality
23.收禮 Accept a Gift
24.協助 Thank someone for a Favor
Unit 3 抱怨 Complaints
25.未妥善處理 Faultiness
26.不專業的行徑 Poor Service
Unit 4 道歉 Apology
27.時間延誤 For a Delay
28.作業疏失 For a Mistake
Unit 5 異動 Alteration
29.職務異動與交接Announce a Change in Contact Window
30.離職信Resignation
31.離職感謝Acknowledgement before the resignation effective
Unit 6 慰問 Sympathy
32.手術致意 Surgery Operation
33.車禍慰問 Car Accident
34.向廠商致哀 For Partner’s Loss
35.向同事致哀 For Colleague’s Loss
36.天災意外慰問 Natural Disaster
Chapter 3 業務 Sales
Unit 1 聯繫 Association
37.客戶拜訪 Visit a customer
38.客戶追蹤信件 Follow-up
39.約定見面事宜 An Agenda of the Meeting
Unit 2 交易 Business
40.詢價 Inquiry
41.報價 Quotation
42.議價 Price Negotiation
43.確認採購 Confirm a Purchase Order
44.訂單修正 Revised Purchase Order
45.匯款資訊 Banking Information
Chapter 4 旅行出差 Business Travel
Unit 1 訂位 Reservation
46.預訂飯店 Hotel Room
47.預訂機票 Flight Ticket
48.預定餐廳 Restaurant
Unit 2 行程 Schedule
49.行程規劃 Arrangement
50.更改行程通知 A Change in Schedule