PART 1 _ Sales and Marketing-Related Correspondence
業務與行銷文件
Unit 1 _ Sales Forecast銷售預測
Unit 2 _ SWOT Analysis 優劣機危分析法
Unit 3 _ Promotional Plan行銷計畫
Unit 4 _ Invitation Card邀請函
Unit 5 _ Quotation報價單
Unit 6 _ Appointment Request and Thank-you Response 會晤邀請函 感謝函
Unit 7 _ Client Information客戶資料
Unit 8 _ Market Share Update 市場占有率
Unit 9 _ Customer Service Evaluation客戶滿意度調查
Unit 10 _ Presentation Slides 簡報
PART 2 _ General Correspondence 一般文書
Unit 11 _ Social Business Emails 社交商業書信
Unit 12 _ New Product Concept Plan 新產品概念企畫書
Unit 13 _ Request and Decline Letters 申請函 婉拒信函
Unit 14 _ Purchase Order 訂購單
Unit 15 _ Minutes of the Meeting 會議記錄
Unit 16 _ Daily Activity Report 工作日誌
Unit 17 _ Out-of-Office Auto Reply 郵件自動回覆設定
Unit 18 _ Travel Expense Report 出差費用請款
Unit 19 _ Interoffice Memorandum 公司內部備忘錄
PART 3 _ Human Resources-Related Correspondence
人事部門文件
Unit 20 _ Application Cover Letter 應徵信函
Unit 21 _ Resume 求職履歷
Unit 22 _ Performance Review 工作考核表
Unit 23 _ Recruitment Advertisement求才廣告
Unit 24 _ Job Description 工作內容說明
Unit 25 _ Employment Application 應徵專用履歷表
Unit 26 _ Leave Request 假單
Unit 27 _ Organizational Chart with Company Directory 企業組織圖 員工通訊錄
PART 4 _ Finance-Related Correspondence
財務文件
Unit 28 _ Profit and Loss Statement 損益表
Unit 29 _ Sales Invoice and Statement of Account 售貨發票 對帳單
Unit 30 _ Balance Sheet 資產負債表
