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		          Consumer Behavior: Building Marketing Strategy(12版)				  
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		沒有庫存  訂購需時10-14天
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9789814607537                             |   | 
                           
  					      
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					          Del I. Hawkins                             |  | 
                           
						  					      
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					          華泰文化                              |  | 
                           
  					      
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					          2015年11月13日							  
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                  詳 細 資 料
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		          ISBN:9789814607537叢書系列:消費者行為規格:平裝                                             / 832頁 / 普通級                          消費者行為 				  
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                  內 容 簡 介
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          Consumer Behavior: Building Marketing Strategy provides students with a usable, strategic understanding of consumer behavior. The authors believe that knowledge of the factors that influence consumer behavior can, with practice, be used to develop sound marketing strategy. As a consequence, the text integrates theory, strategy-based examples, and application.
  
  
  Features:
  
  
  1.The 12th Edition has 9 new market segmentation schemes ranging from green marketing to technology to global luxury. This is an addition to the four segmentation schemes that were part of the 11th Edition.
  
  
  2.Added Learning Objectives to all chapters and associated learning and teaching aid. Each chapter starts with a set of learning objectives linked to key learning outcomes which are then integrated throughout the text and in other learning and teaching resources.
  
  
  3.30 new global examples 
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                  目 錄
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PART I: INTRODUCTION
  
Ch 1 Introduction
  
  
Part II: EXTERNAL INFLUENCES
  
Ch 2 Cross-cultural Variations in Consumer Behavior
  
Ch 3 The Changing American Society: Values
  
Ch 4 The Changing American Society: Demographics
  
Ch 5 The Changing American Society: Subcultures
  
Ch 6 The American Society: Family and Households
  
Ch 7 Group Influence on Consumer Behavior
  
  
Part III: INTERNAL INFLUENCES
  
Ch 8 Perception
  
Ch 9 Cross-cultural Variations in Consumer Behavior
  
Ch 10 Motivation, Personality, and Emotion
  
Ch 11 Attitudes and Influencing Attitudes
  
Ch 12 Self-Concept and Lifestyle
  
  
Part IV: COONSUMER DECISION PROCESS
  
Ch 13 Situational Influences
  
Ch 14 Consumer Decision Process and Problem Recognition
  
Ch 15 Information Search
  
Ch 16 Alternative Evaluation and Selection
  
Ch 17 Outlet Selection and Purchase
  
Ch 18 Post-Purchase Processes, Customer
  
Satisfaction, and Customer Commitment
  
  
Part V: ORGANIZATIONS AS CONSUMERS
  
Ch 19 Organizational and Buyer Behavior
  
Ch 20 Marketing Regulation and Consumer Behavior 
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